Wednesday, 30 November 2011

2011 Cyber Monday: Though Sales are Booming, Customers are Less Satisfied

ANN ARBOR, Mich. , Nov. 30, 2011 /PRNewswire/ -- Customer experience analytics firm ForeSee today released its annual analysis of Cyber Monday customer satisfaction suggesting that some online shoppers may not be as satisfied with the holiday shopping season as retailers likely are. (Logo: http ...


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